Welcome to potha.lk, operated by POTHA PUBLISHERS AND PRINTERS (PVT) LTD. These Terms and Conditions govern your use of our website and the purchase and sale of products from our platform. By accessing and using our website, you agree to comply with these terms. Please read them carefully before proceeding with any transactions.
1. Use of the Website
- You must be at least 18 years old (or have parental/guardian consent) to use our website or make purchases.
- You are responsible for maintaining the confidentiality of your account information, including your username and password.
- You agree to provide accurate, truthful, and current information during the registration and checkout process.
- You may not use our website for any unlawful, fraudulent, or unauthorized purposes.
2. Product Information and Pricing
- We strive to provide accurate product descriptions, images, ISBN numbers, and pricing information. However, we do not guarantee that product descriptions or other content are entirely error-free.
- Prices are listed in Sri Lankan Rupees (LKR) and are subject to change without prior notice.
- Any promotional offers, bundles, or discounts are valid for a limited time and may be subject to specific conditions.
3. Orders and Payments
- By placing an order on potha.lk, you are making an offer to purchase the selected books or products.
- We reserve the right to refuse, limit, or cancel any order for reasons including product availability, errors in pricing or product details, or suspected fraudulent activity.
- You agree to provide valid payment details and authorize us to charge the total order amount (including product costs, applicable taxes, and delivery fees) to your chosen payment method.
- We use trusted, PCI-DSS certified third-party payment gateways such as PayHere to handle card and online transactions securely. We do not store or access your full payment card details on our servers.
4. Shipping and Delivery
- We make reasonable efforts to process and dispatch your orders in a timely manner via reputable island-wide courier services in Sri Lanka.
- Estimated delivery timeframes are provided as guidelines and may vary based on delivery location, holidays, or adverse weather conditions.
5. Returns and Refunds
- All returns, exchanges, and refund requests are governed by our Return and Refund Policy, which is accessible on our website. Please review the policy for detailed conditions.
6. Intellectual Property
- All content and materials on potha.lk, including but not limited to book cover designs, text, brand logos (“190+Plus”), images, graphics, and digital content, are the intellectual property of POTHA PUBLISHERS AND PRINTERS (PVT) LTD or its authors/licensors.
- You may not copy, reproduce, distribute, republish, or modify any content from our website without our prior written consent.
7. Limitation of Liability
- In no event shall POTHA PUBLISHERS AND PRINTERS (PVT) LTD, its directors, employees, or affiliates be liable for any direct, indirect, incidental, or consequential damages arising out of your use of our website or the purchase and use of our products.
- We make no warranties, express or implied, beyond those explicitly stated regarding product quality, accuracy, or suitability for specific educational purposes.
8. Amendments and Governing Law
- We reserve the right to update, modify, or revise these Terms and Conditions at any time without prior notice. Changes will take effect immediately upon posting on this page.
- These Terms and Conditions shall be governed by and construed in accordance with the laws of the Democratic Socialist Republic of Sri Lanka.
9. Contact Us If you have any questions or inquiries regarding these Terms and Conditions, please reach out to us:
- Company: POTHA PUBLISHERS AND PRINTERS (PVT) LTD
- Website: potha.lk
- Email: [email protected]
- Hotline: 0114 312 524 / 0114 312 541
- Address: 3MA/1, Kiribathgoda, Sri Lanka